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Less hype, more guest experience
Hilton believes the best way to implement artificial intelligence in its early stages is not to change how guests book rooms but instead improve their experiences. At the Skift Data + AI Summit held in New York, Wednesday, Hilton’s president of global brand and commercial services Chris Silcock stated that the hotel chain is using AI tools to automate hotel operations and better recognize loyal customers. Silcock said, “We are not a technology company, but we do a great deal of technology deployment and build.” “We are a service business.” We are a hospitality business, where people serve people. Hilton’s…
There’s no other thing like a Walt Disney World vacation—with limitless options of things to do at the four theme parks, dozens of hotels, hundreds of restaurantsThe family will also enjoy horseback riding, sport fishing, and two fantastic mini-golf facilities. To get you through the exciting, but tiring days at Disney World, you’re going to need some good shoes that will leave your feet happy and blister-free—even after walking the distance of a half-marathon every day. There are many different brands and shoe types to choose from. It can be difficult to decide which shoes to wear at Disney World…
United’s New Route Opens Up the French Riviera to More Americans
United Airlines has recently launched a new direct service between Washington, D.C. and Nice, France.The seasonal service is available until September.This new route lets travelers explore Nice, Côte d’Azur, and Monaco. It’s now easier to say “bonjour” on the French Riviera.United Airlines recently launched new service to France’s Nice Côte d’Azur Airport (NCE) from Washington, D.C. (IAD). Best of all, the service operates four times a week and adds 30 percent more seats to the region compared to previous years, according to the airline.The new flight will operate from Washington, D.C. on Monday, Wednesday, Thursday, and Saturday. The airline has…
Ennismore extends its presence to the Americas
Reading Time 2 The following are some of the most recent and relevant articles. US/Latin America: Lifestyle hospitality group Ennismore has expanded its presence in North America with a number of hotel signings, including in Mexico and in the United States. Four of its brands – Delano, Hyde, The Hoxton. Mama Shelter – will enter the Mexican market for the first time, with projects confirmed in Los Cabos and Mexico City. Mama Shelter Mexico City, which will have 100 rooms in late 2025 and focus on cultural and informal dining, is expected to open. Also in Mexico City, Hyde will…
IRIS expands mobile ordering platform in response to global demand and now processes over $250 million per year
Images by IRIS IRIS, the global leader in mobile F&B and guest experience platforms for the hospitality industry, proudly reports continued momentum, with over $250 million in orders processed annually, confirming its position as a leading innovator in hotel dining and guest engagement. This growth rate is exceptional because more hoteliers are using IRIS. mobile ordering The digital age guest directory Solutions and their constantly increasing revenue, as well the boosts in guest satisfaction and staff productivity that resulted as a consequence. IRIS has a growing global presence with over 2,000 hotels in more than 100 countries and team members spread across the UK…
Regular travelers swear by these beach bag essentials
You can also find out more about the A-Team here. great beach day Anyone who hasn’t made it without a struggle will be unable to appreciate how easy it looks. sunscreenPlanning is key. So we asked the people who do it best—those who travel constantly, pack strategically, and know how to find the best towel spot on any coast—to share their beach bag essentials. These are the essentials that super-travelers carry. totes Summer after summer, backpacks are the go-to accessory for vacationers whether they’re in a tropical destination or visiting a local beach. They include smart sun protection, space saving…
Rainer stampfer: EHL Innovation Rewind – Rainer Stampfer on AI Personalization and the Human Touch
During the EHL Open Innovation Summit In Lausanne we sat with Rainer StampferFour Seasons Hotels and Resorts, President, Global Operations, Hotels and Resorts. Our conversation focused on the role of artificial intelligent in luxury hospitality and the changing expectations in terms of personalization. It also examined why the human component remains the ultimate indicator of excellence for high-end services. What technology or innovation will you say has the greatest impact in the next five to ten years?It’s no surprise that artificial intelligence is in the spotlight. Although we are in the early stages of development, there is a huge potential…
The CDC has updated its advisory due to an increase in measles cases.Before traveling abroad, the CDC recommends travelers get vaccinated against measles.According to CDC statistics, there are at least 1 088 confirmed cases of measles across the United States. A recent measles epidemic has prompted the leading health authority in Australia to update their guidance.The Centers for Disease Control and Prevention updated its website recently. travel advisory It is urging international travelers to confirm their vaccination against the measles before they travel abroad (or get vaccinated). The CDC’s advisory states that “Measles remains a risk worldwide, and international travelers are…
Travelers Can Now Use Hyatt Points to Book These Chic Boutique Hotels
World of Hyatt loyalists can now use their points to book The Standard and StandardX hotels.Bunkhouse, another boutique hotel collection that was recently acquired by Hyatt, will join the World of Hyatt platform soon. World of Hyatt members can finally earn and burn points at one of the more lifestyle-forward additions to the brand family in recent years. The Standard and StandardX brands—including the new The Standard, Brussels—are slated to fully integrate into the World of Hyatt platform in phases beginning this month. Bunkhouse, a collection of smaller boutique hotels that was also included in the Hyatt acquisition of the…
JetBlue Travel Products is now known as Paisly LLC. This company, which provides non-air services like packages, hotels and cars for JetBlue customers, no longer uses the airline name. Paisly LLC will now power sales on United.com, its mobile app and under the new Blue Sky agreement. In an exclusive interview with Skift, Paisly’s President Jamie Perry said: “It is the first time that we have had a subsidiary without JetBlue as part of its name.” Paisly will be the main supplier of United’s hotels, packages, cruises, and travel insurance, once the new alliance between United & JetBlue is approved…