UNITED STATES, June 17, 2025 – roommaster, a trusted name in hospitality software, today unveiled a unified brand identity and product vision, bringing its company, platform, and mission together under one familiar name.
The industry has been a leader in this field for over 30 years. InnQuest As the software company behind RoommasterThe flagship property management software is used by thousands hotels, inns and resorts in more than 100 different countries. Today, the company has a unified identity. RoommasterHoteliers know and trust the name.
A familiar name, with a sharper focus
The transition from innQuest is to roommaster represents an increased commitment to simplifying hotel operations. It also helps independent properties to grow with confidence, in a hospitality landscape that is rapidly evolving and powered by AI.
Roommaster is the future of hospitality. It is smarter and more connected. Steven Berger, Managing director. “We are not only evolving our brand, we’re also doubling down on the commitment to simplify hospitality by using great technology that works like hoteliers think.”
Hospitality, Simplified.
This is not a cosmetic change. This reflects an increased focus on providing practical solutions to make hoteliers’ lives easier. By consolidating its operations under the Roommaster brand, the company reinforces its promise to reduce friction and provide tools that support hospitality businesses.
“Roommaster is not just a title, it’s a commitment,” said Visharathan KugamoorthySenior Director of marketing. This new identity helps us communicate our story in a more clear and concise way and ensures everything we build, deliver, and support is connected to a single experience.
As a first step, the company launched its updated branding and will soon unveil a completely revamped website. This will provide customers with a more transparent, connected experience, right from the first contact.
Independent Hoteliers can now benefit from a platform designed for them
roommaster continues to offer a full suite of solutions tailored to the needs of independent hotels, resorts, and B&Bs. These include:
- Property Management System (PMS) It reduces administrative work, streamlines front-desk tasks and provides teams with the tools needed to consistently deliver smooth operations.
- Booking Engine. The platform increases direct bookings while improving margins.
- Channel Manager. Syncs automatically availability and prices with over 300 global distributors
- Revenue Optimization. AI-powered pricing tools to maximize RevPAR. Adapt to demand trends and improve overall rate strategy
- Guest Communication Delivers timely automated messages to enhance the guest’s experience and encourage loyalty
- Payments. This integrated process for hospitality reduces chargebacks and saves hours in reconciliation.
- Mobile Guest App. Supports digital check in, mobile key access and service requests to create a modern guest experience
- Website Builder. Hotel brands can now launch websites with high conversion rates and optimized revenue streams.
- AI Concierge. AI assistant for hoteliers that manages operations, guest communication, and insights in the real world
All tools are designed to be simple and flexible for independent operators.
A Platform that’s Ready for Next Generation
The rebrand emphasizes roommaster’s readiness for artificial intelligence integration that will define the next generation of hotel operations. The platform’s unified data architecture creates the foundation for predictive analytics, automated decision-making, and personalized guest experiences that learn and improve over time.
When implementing Roommaster, properties typically see immediate improvements in their operational efficiency: lower administrative costs, higher conversion rates of direct bookings, improved revenue management and increased guest satisfaction, while still maintaining their independence.
Roommaster
RoommasterFormerly known by the name InnQuestThe word ” is a hospitality software The company serves independent hotels, inns and resorts as well as management groups in more than 100 different countries. Over the past three decades, Roommaster has built a reputation for providing reliable tools that improve guest experiences and simplify operations.
The roommaster software helps hoteliers succeed in a dynamic market by focusing on simplicity, innovation and service. Hospitality simplified.
Find out more by visiting: https://www.innquest.com/hospitality-simplified/ New website soon to be launched
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