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    Home»Hotels»VELA selects Mews for digitalization of operations and elevating guest experience across its three coastal hotels
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    VELA selects Mews for digitalization of operations and elevating guest experience across its three coastal hotels

    adminBy adminJuly 25, 2025No Comments2 Mins Read4 Views
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    Berlin – VELA Hotels, known for its effortless maritime charm and relaxed luxury, has selected MewsThe hospitality cloud is the leading industry solution for coastal retreats.

    VELA offers a collection of apartment-style apartments along the Baltic coastline that combine striking design, comfort inspired by nature and elevated lifestyle. Each property reflects the brand’s mission: to create a laid-back, design-forward holiday experience – with the unique ability for guests to not only book but buy their suite by the sea.

    VELA’s goal has always been to create a place where guests can feel at home. It all starts with smooth operations. Mews lets us automate and digitize workflows so that our team can focus more on the guest’s experience. This is the type of change that will support our brand’s ethos. Vitaliy Uralov, Director of Revenues at VELA Hotel

    VELA has benefited from a cloud-based platform by moving from an on-premise legacy PMS to Mews. This allows for automation, self service, and easy integrations with third parties. Mews Terminals are used by all three properties for seamless integration of payments and staff access.

    The flexibility of Mews allows us to quickly test and adapt new tools without the need for long delays or costly connection fees. Add Uralov. Our teams are empowered to modernize and rethink processes that have been in place for a long time, resulting in a better experience for our customers.

    VELA, which has three properties on Mews now, is looking forward to expanding. The brand’s next location, opening in early 2026, will debut a fully self-check-in model – replacing the traditional reception desk with a welcoming community table. Mews can support this bold new direction.

    About Mews

    Mews The leading platform in the new age of hospitality. Mews Hospitality Cloud, which powers over 12,500 clients in more than 85 different countries, is designed to streamline hotel operations, transform guest experiences, and create profitable businesses. BWH Hotels customers include Strawberry, The Social Hub, Airelles Collection, and The Social Hub. Hotel Tech Report named Mews Best PMS (2020, 2025), and among the Best Places To Work in Hotel Tech (2020, 2022) as well as Best Places to work in Hotel Tech (2021-2022, 2020, 2024, 2030). Mews raised $410m from investors such as Growth Equity at Goldman Sachs Alternatives and Kinnevik to transform hospitality. 

    www.mews.com

    George Barker
    Director of Communications

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