The Hotels Network, a leading direct growth solution provider for hotels, and Oracle partner announced today KITTTHN AI Receptionist is now available on Oracle Cloud Marketplace, can also be deployed via Oracle Cloud Infrastructure. It integrates seamlessly with OPERA Cloud using the Oracle Hospitality Integration Platform. Oracle Cloud Marketplace is an enterprise application repository that contains applications from Oracle and Oracle Partners.
KITT The Oracle OPERA Cloud platform is one of the few AI-powered voice assistants that fully integrates with the Oracle OPERA Cloud. This allows for real-time pricing, availability and offers to be accessed directly from the PMS. The integration with OHIP allows hotels to automate the voice bookings and payments as well as respond to guests’ queries in more than 40 languages. This seamless experience improves hotel customer service and increases revenue.
Oracle Cloud Marketplace provides a single point of access for Oracle customers who are looking for business applications and solutions that are unique.
OCI Cloud is a cloud that can run any application more quickly, and securely, at a lower cost. OCI helps address various data privacy, sovereign AI and low latency issues as it is capable of delivering over 150 AI and cloud services in the edge, customer datacenters, across clouds or public cloud. Oracle’s Distributed Cloud delivers cloud benefits with greater flexibility and control while maintaining the performance, SLAs and global pricing that OCI has become famous for.
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“OHIP has enabled us to enhance KITT — a solution that answers questions, handles bookings, syncs with hotel systems in real time, and helps hotels deliver a cohesive direct booking experience,” said Mercedes Blanco, Chief Partnerships Officer at The Hotels Network. Our participation in Oracle Cloud Marketplace extends our commitment towards the Oracle community, and enables customers easily to reap the benefits from KITT. We are excited to leverage the Oracle Cloud Infrastructure’s power to achieve our business objectives.”
This innovation unlocks an automated, real time voice experience, where guests can check available rooms, explore offers, complete a reservation over the telephone, all synced to the hotel’s systems. The Hotels Network is an Oracle Partner and continues to innovate at the intersection of AI, hospitality and technology. The result? A streamlined, scalable and seamless guest experience for hotels across the globe.
