Radisson Hotel Group announces a number of major developments in its Australasia Portfolio, underlining its commitment to market growth, enhanced guest experience, and increased profitability for owners through innovative technology..
Radisson Hotel Group had a record breaking year in 2024, adding nearly 40,000 keys to their global brand portfolio. They achieved significant milestones while strengthening their global footprint. Radisson Hotel Group is committed to a strategic geographic expansion in 2025. The right brand will be available for every market and the group will focus on creating new opportunities for owners and guests. The Group implemented best-inclass systems across all hotels to maximize revenue and continued to make investments in operating systems. This resulted in a system contribution of 53 percent (+5 points compared to 2023), driven primarily by Radisson Rewards.
Expanding pipeline of future projects
Radisson Hotel Group’s development pipeline in Australasia is continuing to grow with several hotels scheduled to open later this year or next year. This comes as the Group moves forward on significant property initiatives throughout the region.
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The Development of Radisson Blu Mirage Resort, Fiji Naisoso Island Opening in 2026, The project has now reached two important milestones. It is now being funded by the Fiji National Provident Fund and BSP Financial Group Fiji Pte Limited. Full-scale construction on Naisoso Island has begun, marking a new exciting chapter in the project.
The opening of the new store is imminent Radisson RED Auckland The first Radisson RED hotel in New Zealand is scheduled to open at the end of 2025. This is a testimony to the Group’s commitment to creating dynamic urban hospitality experiences. The Stonewood Group has started construction and the hotel floors are starting to take form. Michael Chow is the Director of Stonewood Group. “We are thrilled with our partnership and will bring an outstanding lifestyle hotel to Auckland’s hotel market when we open this year”.
The launch of the new flagship brand, Park Inn Melbourne Carlton Australia. This modern, fully-connected hotel is the first upper-midscale property to enter the Australian market. It’s scheduled to open Q2 2025.
“Australasia has the potential to be one of our biggest markets. The upcoming developments show the confidence that our owners have placed in Radisson Hotel Group and its brands, as well as the systems behind them. By pairing our award‑Win digital platforms using your hands‑Operational Know-How‑We unlock more opportunities and provide stronger returns for partners. We’re launching the right brands for each destination, from Fiji to Melbourne to Auckland. said Elie Younes, Executive Vice President & Global Chief Development Officer, Radisson Hotel Group.
Innovative Technology for Enhanced Operations
Radisson Hotel Group also continues to focus on enhanced and streamlined operations by further investing in EMMA, the Group’s global cloud-based technology platform, which seamlessly integrates hotel systems like CRM, Property Management, Sales & Catering, reservations, loyalty programs, and digital touchpoints. EMMA is a platform that enhances customer engagement by enhancing personalization. This is in line with the group’s motto “Every moment matters.”
Radisson Hotel Group as a company has a culture that is customer-centric. The Group understands that every customer is unique and, as such values the needs of each individual. We personalize our digital channels in advance to make their interaction with us easier. We aim to personalize the experience of each customer in order to increase their satisfaction, and ultimately to increase conversions to increase our online sales.
The Group, as a leader in the digital world, is revolutionizing and elevating guest experiences by leveraging advanced AI technologies, such as AI-driven translation of multilingual content and digital replicas, which allow guests to virtually tour rooms and facilities. This enhances booking ease and satisfaction. Radisson Hotel Group continues to be at the forefront of innovation by providing highly personalized and localized experiences.
The Group has also been the first hotel group to offer a number of languages through its digital channels (website and app). It has developed a roadmap for localization that will provide the best experience in the language to the users throughout their booking journey.
Google recognized Radisson Hotels App, which has been recognised for its digital innovations and success in the industry, as being amongst the best of its kind. In 2025, the app was ranked 5th in hospitality apps downloaded. This leading app in the industry supports direct booking and seamlessly guides guests from discovery to reservations, through to a memorable experience.
The Club is an international revenue community with over 45 countries that strengthens the commercial capabilities of Radisson Hotel Group. The Club offers global expertise, local insight, and revenue management to over 300 hotels. This is a significant contribution to the Group’s bookings.
