AUSTIN, Texas — Oracle has been recognized as a leader in the IDC MarketScape Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment1 Second time. Oracle was previously named as a Leader for the 2022 vendor evaluation of the same market. The report states that Oracle has received high praise for its ability and consistency to deliver against its road map. Oracle’s ability to fulfill its promises of new features, functionalities, and enhancements has been proven.
. The report states that Oracle’s OPERA cloud PMS was designed to address the biggest challenges and concerns faced by hotel brands of all sizes and types, across different geographies.
Oracle’s second-time Leader status in this market is a testament to our commitment to deliver the most secure, functional and future-proof cloud platform available for property management. But most importantly, we believe it signifies the trust and partnership we have with our thousands of hotel customers – big and small – who rely on us every day to drive revenue growth and keep their operations running smoothly and guests satisfied. Oracle is uniquely positioned to help the hospitality sector adapt, thrive, capitalize on the next era AI-driven intelligence. Laura Calin, Senior Vice President, Oracle Hospitality
Centralizing operations and satisfying customers
IDC MarketScape studied examined the key capabilities and strategies that vendors offering hospitality property management system to the enterprise hospitality market worldwide. The study evaluated and analyzed the strengths of nine vendors in order to promote positive guest experiences. The evaluation also included key capabilities such as integration and partnerships; user experience; innovation; data reporting and analytics.
The report makes note of OPERA Cloud is a cloud-based platform that supports brands in the hospitality industry. The comfort/midscale segment accounts for the largest share of its clients, followed by the full-service and budget/limited services brands. OPERA Cloud has clients across the hospitality market, including luxury and resort. This is a growing segment for Oracle that offers an opportunity to gain market shares.
. The report said, OPERA Cloud offers dedicated functionality to plan, execute, and communicate specific scenarios to hotel staff in order to ensure a smooth experience for guests from check-in through checkout. Customizable screens and workflows allow hotels and chains tailor the user interface to match their brand standards or specific operational needs. Individual customization is available, which allows users to tailor their experience according to their role and tasks.
Oracle has proven to be a leader in the hotel industry, with a strategy that helps them centralize their operations, user management, and services into a unified platform. Oracle prioritizes accessibility while still maintaining enterprise-grade safety. Dorothy Creamer, senior research manager, hospitality & travel digital strategies for IDC
It is important to note that the word “you” means “you”. Oracle Hospitality Integration Platform (OHIP) Its global network technology partners continues to be its strongest suit and one that is consistently mentioned by customers. The report states that OHIP, now five years old, is a key tool for delivering foundational innovation to hotel clients and delivering exceptional guest experiences. OHIP streamlines the integration process by allowing customers and partners to manage and subscribe to integrations themselves without needing Oracle assistance.
Download an excerpt from the IDC MarketScape Worldwide Hospitality Property Management Systems 2025 Vendor Assessment Click here for more details. Discover how hoteliers drive innovation and deliver the best guest experience using Oracle Hospitality solutions.
1 IDC, IDC MarketScape Worldwide Hospitality Property Management Systems 2025 Vendor assessment, Doc #US52038025 (August 2025).
IDC MarketScape
IDC MarketScape Vendor Assessment Model is designed to give an overview of competitive fitness for technology and service providers in a particular market. The research uses a rigorous scoring method based on qualitative and quantitative criteria to produce a single graphic illustration of each provider’s position in a market. IDC MarketScape offers a framework for comparisons of product and services, capabilities and strategies as well as the current and future success factors in the market. The framework provides buyers of technology with a 360 degree assessment of strengths and weaknesses from current and future suppliers.
Oracle Hospitality
Oracle Hospitality is a technology company with more than 45-years of experience providing solutions for independent hoteliers, regional and global chains, gaming, cruise lines, and gaming. Our hardware, services, and software enable our customers to take action on data insights, delivering personalized guest experiences that maximize profitability and encourage loyalty. Oracle’s OPERA Cloud Property Management and Distribution, Simphony Point-of-Sale, Reporting and Analytics, and Nor1 Upsell Solutions are mobile-enabled cloud-based solutions with open APIs that accelerate innovation, maximize efficiency, lower IT costs and increase revenue. For more information, please visit www.oracle.com/Hospitality.
Oracle
Oracle Cloud provides integrated suites and applications as well as secure, autonomous Infrastructure. Visit us for more information on Oracle (NYSE ORCL). www.oracle.com.
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