Eloise Hanson, BHN Editor, hosts the show.
Partnership with Agilysys.
Time:: 14:00 – 15:00 BST
Online | Free to attend
In today’s experience economy, successful hotel brands shift their focus away from selling rooms and towards curating the entire guest journey. This evolution offers new ways to personalise touchpoints, enhance guest engagement, unlock revenue, and go beyond the traditional hotel stay.
What you will learn
- How hotels are adapting and what is blocking full integration.
- How to transform ancillary services from revenue generators into guest experiences
- How technology can be used to tailor experiences, offers and upsells to each guest
- The role of employees in revenue strategies and their impact on customer satisfaction and loyalty
Expert Speakers
Confirmation will be made soon.
Who should attend
- Hotel owners, developers and investors
- Operators and third party management companies
- Senior managers, C-suite executives and general managers
- Technology providers
- Service providers
