This June, I’ll be heading to Indianapolis for the Hospitality Industry Technology Exposition and Conference (HITEC®). HITEC for me has always been about conversations and insights, not the hype.
Produced By Hospitality Financial and Technology ProfessionalsHFTP®), HITEC isn’t just about showcasing the latest tools or systems—it’s about exchanging ideas and asking the big questions: How can we use AI to create more personalized experiences? How can data be used to make smarter decisions and drive innovation? What is the future of sustainability in our industry?
The discussions we have today are crucial to the future of hospitality in a world that is constantly changing.
The following is a list of the most popular ways to contact us year’s HITEC schedule There are so many incredible sessions to choose from, but I have selected a few of my favorites that anyone who wants to stay on top of the latest trends should attend!
Unlocking Data Potential to Maximize Impact
Wednesday, June 18, 10:30 AM 11:10 AM| 10 30 AM 11 AM
I will be presenting a session which stands out because it focuses on practical applications. Many properties collect a lot of data but struggle to turn it into insights that can boost revenue or improve the guest experience. This session will provide valuable insights on how to transform raw data into strategic actionable value.
Women in Hospitality Technology meet up
4 30 PM 5 15 PM| 4 30 PM 5 15 PM
Connect with the innovators shaping the future of hospitality technologies. This networking event brings top female executives together, including Silvia Camarota, Katie Lee, from AKA Hotels Hotel Residences and Mercedes Blanco, from The Hotels Network. Get inspired and gain insights from their vast experience.
Monday, June 16 | 2 45 PM 3 45 PM
Discover the challenges of AI in hospitality. Carl Winston, from the Payne School of SDSU, will address critical issues such as guest privacy, algorithmic prejudices, and ethical quandaries that arise when AI is used for personalization.
Monday, June 16 | 10 45 AM 12 00 PM
The future of hospitality isn’t about just rooms, but about creating an ecosystem for guests to enjoy. Greg Poirier & John Picard share their insights on creating sustainable spaces that are guest-focused while driving operational efficiency. You can expect to leave the workshop with a vision on how you can transform your hotel from a static, unsustainable destination into an environmentally friendly one.
Monday, June 16 | 9 00 AM 10 15 AM
Michael Goldrich, Matt Schwartz and their team will present a comprehensive guide to executives who are looking to integrate AI strategically into their operational frameworks. This session will guide leaders in balancing innovation and practicality. Topics include predictive analytics, CRM optimization, and more.
Why HITEC is more important than ever
What I most value about HITEC is that it allows me to step back and see the bigger picture. The hospitality industry faces significant challenges—from labor shortages to increasing guest expectations—that technology can help address.
Undoubtedly, the innovations that will be showcased during the conference will be impressive. The most successful organizations, in my opinion, will be the ones who see technology not as a problem, but rather as a tool to enhance human connections. The best systems complement, rather than replace, the human touch.
Visit the Infor booth #2400 if you plan to attend HITEC. book a meeting here.
For those who cannot attend, follow me on LinkedInThe event will be documented in photos, video and other highlights.
The Infor
Infor is the global leader of business cloud software that is industry-specific. We create complete solutions for the industries we focus on. Infor’s enterprise applications and services, which are mission-critical to the business, deliver operational advantages that can be sustained with greater security and a faster return on investment. Infor’s employees help over 60,000 companies in 175 countries achieve their business objectives. Our financial strength, ownership, and long-term perspective as a Koch Company enable us to build lasting, mutually beneficial relations with our customers. Visit www.infor.com.
Alan Young
Infor
Infor
