Stayntouch Has been selected as the preferred provider of PMS by Sonesta International Hotels Corporation.
Sonesta has more than 1100 properties, and over 100,000 rooms in 13 brands across three continents. Stayntouch was chosen by the company to provide a flexible and scalable PMS that would support rapid franchise growth while streamlining operations and enhancing guest experience.
The approval is the result of a two-year process in which several platforms were assessed to determine their suitability for a growing franchise. The platform has been chosen because it supports innovation, scalability, and value over the long term for Sonesta’s diverse multi-brand franchise portfolio.
Sonesta hotels can access Stayntouch’s PMS:
- Cloud-native platform replaces legacy tech with scalable tech to ensure reliable performance and constant uptime.
- Rapid onboarding, intuitive training and reduced ramp-up time for property launches.
- The flexible solution supports all types of property, including full service, economy, middlescale, and extended stays.
- Sonesta’s tech-stack is future-proofed with seamless integrations and open standards that enable easy connectivity across systems.
- Service-driven and responsive support to ensure smooth operations, as well as a reliable partnership.
Dan Ferrell, VP, enterprise applications/acting CIO, Sonesta, said: “As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand. Stayntouch delivers a powerful, cloud-based platform that’s intuitive for hotel teams, quick to deploy, and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs.”
Jacob Messina, CEO, Stayntouch, added, “We are proud to partner with Sonesta as they continue to grow and evolve their franchise portfolio. It was evident from the very beginning that we both shared a common commitment to empowering hotels with technology that is flexible, easy to implement, and ready for integration with tools they use. This partnership is about more than just a platform; it’s about building a foundation that supports Sonesta’s long-term vision and operational success.”
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