What does it take for you to be a leader of a successful hotel chain while putting the people at its core? In this episode, Diego de Ponga shares his journey as CEO of Port Hotels from the head of revenue management, to one of Spain’s iconic family-owned hotels groups.
Diego discusses how Port Hotels invests heavily into employee development and why team culture and training programs are crucial for success in hospitality. He also emphasizes how aligning the sales, marketing and revenue management team to create a perfect cycle of growth is important. He shares that integrated technology can drive efficiency. And he gives practical advice to revenue managers to ensure their career’s future.
Cloudbeds
Cloudbeds is a leading platform that redefines the concept of a PMS in the hospitality industry. It serves more than ten thousand properties in 150 countries around the world. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations & finance, distribution & marketing, guest experience, and revenue & analytics. Cloudbeds was founded in 2012. It has won numerous awards, including the World Travel Awards’ World’s Best Hotel PMS Solutions Provider in 2022, as well as recognition in Deloitte Technology Fast 500 for 2024.
Paula Carreirao
PR & Partner Marketing Specialist
