Today, leadership is more than just managing the daily operations. It means building strong teams that drive business success—especially in revenue management.
Profitability is a key element of revenue management. It’s not easy to build a revenue team. The future of your hotel will be shaped by the choices you make in terms of structure, skills and staff retention.
You can also find out more about the following: course Recruiting and Retaining Revenue People It is a practical, clear guide that will show you how to do this.
There’s no such thing as a one-size fits all team
Each hotel is unique. A luxury resort will need a revenue team that is different from a city hotel. Your team should be structured to match your goals, culture, brand and market.
This course will help you:
- Understanding what your hotel requires
- Build a structure for your team that suits your property
Employers should hire for skills, not just experience
System knowledge is not enough for revenue roles. You need people with the ability to read data, be strategic, and have good interpersonal skills.
This course will help you:
- What are the skills you need to be a successful hotelier?
- Choose the best candidates—internal or external
- Hire top talent with a process that is attractive
Your Best People: Keep Them!
Just hiring is the first step. To keep a great team of revenue employees, you need strong leadership. It means:
- Offer training and mentoring
- Encourage teamwork between departments
- Recognising their value beyond numbers
When people feel supported, they stay—and they perform even better.
Real tools for real leaders
We all know what happens when the revenue roles are unclear, or under-resourced. Pricing becomes reactive. Forecasts are no longer trusted. Strategy fails.
This course can help you to avoid such problems. You will learn how to create a proactive revenue team, one that is strategic and results-oriented.
Strategic leadership is a step towards success with the Diploma in Revenue Management—endorsed by the Institute of Hospitality. Build high-performing team, lead with purpose and communicate with impact.
Do you want to create a team of revenue professionals that delivers results?
Register for the Newsletter Recruiting and Retaining Revenue People today.
