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As a New Zealander who lives in New York, flying home is often one of the most emotional moments of the trip. It’s the first breath of antipodean clean air, the warm familiar accents and the stunning landscapes. For those yet to travel, Air New Zealand Since its inception, has offered much more than transportation. It gives a taste of the character and warmth of the country. Air New Zealand unveiled its retrofitted Boeing 787-9 Dreamliners on May 19. This isn’t just a fleet update, but a radical reimagining how long-haul flights can look and feel. This project took over…
Leadership in hospitality isn’t Just about managing operations—it’s Inspire people. As hotel executives and managers, we’re Not only are you responsible for your guests’ experience, but also the energy, engagement and effectiveness of those teams who deliver it. In today’s fast pace, guest-centric environment, leading with strategy, empathy, and purpose is essential. How to inspire people by managing tasks Great leaders do more than give orders—they help people grow. They don’t just tell others what to do—they lead with passion. Leading by example is the foundation of strong leadership. This means showing up each day with a focused goal, real…
Why supporting industry events is important to the growth of hospitality – Image credit Unsplash+ The first trade show I attended was as an Aptech employee. The Hospitality Industry Technology Exposition and Conference HITEC® In the early 1990s. Back then, you couldn’t miss the energy and excitement that was on the floor. Today, the event is celebrating its 53rd birthday and the atmosphere has only grown more thrilling. Aptech’s support of professional organizations and industry events as well as media outlets that cover the hospitality industry has been a top priority since its foundation more than 50 year ago. In that…
Top 5 Things You Can’t Miss Check into the Hotel Mürren Palace, where European elites once danced in the ballroom.The rotating Piz Gloria Restaurant offers 360 degree mountain views.Ski in the birthplace of downhill racing and slalom.Enjoy more than 150 alpine flowers on the Flower Trail.Take the steepest cable car in the world, and experience the thrill of the descent as well as the ascent. Lauterbrunnen Valley in Switzerland is flanked with steep mountains that make it look like a deep canyon. Partway up one of these lofty peaks, above a sheer rock face, lies Mürren, a historic mountain village…
Let’s not kid ourselves, manual processes and outdated software won’t be enough in 2025. The hospitality industry is changing rapidly, and venues that stay ahead of the curve are those who embrace technology to increase efficiency, revenue and create exceptional guest experiences. New technology platforms, which place more emphasis on the guest experience, are helping to solve very specific and very real challenges faced by resort and venue operators. If you are running a resort, pool, casino or festival series, these 11 proven strategies will help you operate your business more efficiently and profitably in 2018. 1. Let the Guests…
Most people get Global Entry free by using a credit cards that cover the cost of TSA PreCheck and Global Entry. If you have flown internationally before, you know how it feels: the thrill of a trip abroad followed by the low of the long line of customs waiting at home. Global Entry is a program that allows approved members to join an expedited passport clearance line, reducing wait times at more than 70 airports. This Customs & Border Protection program allows approved members to join an expedited passport clearance line, significantly reducing wait times at the more than 70…
You can enter the front doors by stepping through them. The Loren Hotel at Lady Bird Lake in Austin The lobby is set up like a living room designed by a friend of yours, which slowly turns into an art gallery when you start exploring. The spacious lobby has a natural and expansive feel, with lush greenery, reflecting surfaces, and the scent of fresh flowers. The space is modern, but it has a lot of homey touches, such as plush pillows, deep armchairs and lots of coffee table books. Interior of a hotel’s lobby. The Loren Austin Hotel There are…
Chicago’s summer is a riot of street festivals, baseball fields, beaches, historic rivers, and its many baseball parks. Chicagoans will tell you that though winters are blustery, they build character—and bring with them their own energy, with world-renowned restaurants, museums, and theaters. And then, there are the year-round draws—award-winning architecture, shimmering lakefront views, and all that Midwest nice (character, right?). The latter is best experienced across the city’s neighborhoods—and with 77 of them, there is no shortage of opportunities to explore and people to meet. The best things to see and do in Chicago include an arts itinerary, nature experiences,…
Madrid-based Room00, known for its hostels and compact hotels, has secured €400 million (about $450 million) to accelerate its European expansion and buy properties outright for the first time. “This capital will change our business model just a bit,” says the CEO and founder Ignacio Requena Skift. “At first, we had very few assets. This capital gives us the chance to purchase properties. Room00 relies on hotel management agreements and leases to expand throughout Southern Europe. Requena stated that the company could now purchase 30-40 properties and possibly more from banks with the new financing. Room00 has several brands that…
As a New Zealander who lives in New York, flying home is often one of the most emotional moments of the trip. It’s the first breath of antipodean clean air, the warm familiar accents and the stunning landscapes. But those who have yet to visit, Air New Zealand It has always offered more than transportation. This is a glimpse of the character of the country: friendly, thoughtful and world-class. Air New Zealand unveiled its retrofitted Boeing 787-9 Dreamliners on May 19. This is not just a fleet upgrade. It’s an innovative reimagining what long-haul traveling can feel and look like.…