Author: admin
In hospitality, the team you have is your brand. Guests will remember the team, not the property or the luxurious amenities. how your people made them feel. The hospitality industry is faced with a huge challenge: how to keep these incredible people for long enough to have a lasting effect. According to the U.S. Bureau of Labor Statistics (BLS), the sector of accommodation and food service had a turnover of 84.9% by 2022. This means that for every 10 new employees, 9 of them will leave in the first year. Hoteliers cannot afford such instability, especially as guest expectations are…
Brookfield Asset Management Has agreed to acquire Generator HostelsEuropean Operations for approximately €776 million (about $876 million) from London-based Queensgate Investments. The deal includes 15 properties with 2,800 keys in 10 countries including London, Amsterdam Berlin and Madrid. Queensgate acquired Generator in 2017 For $480 million, the company has expanded its footprint to include 2019 acquisition of Freehand Hotels. Generator is a lifestyle brand that caters to budget-conscious and younger travelers. It offers a mix of hostels and boutique hotels. The brand offers shared and private bedrooms, communal areas and food and beverages. Brookfield plans to continue its growth by…
Fabian Schmidt from New Hampshire was on his way home after visiting his family in Europe. United States Customs and Border Protection stopped him at Boston Logan International Airport, BOS, when he showed his recently renewed greencard. He was originally from Germany and had lived in the US 18 years. However, the 34-year old was held for almost two months because he was considered a flight threat.Last week, the man finally revealed his “dehumanizing’ experience. This included being strip-searched in a cell and kept there. GBH News this week. “I love this country and the people in it so much—but…
Key Points Wheels Up allows Delta One Passengers who fly into five major European Cities to reach their final destination via private jet. Nice, France; Naples (Italy); Athens (Greece); Barcelona; and Rome.Wheels Up has been backed up by celebrities like Tom Brady Serena Williams Darius Rucker. Delta One passengers can now enjoy a more luxurious European vacation. Wheels UpAs reported first by, Delta Air Lines, a private airline backed by celebrities like Tom Brady and Kevin Durant has teamed up to offer Delta One customers a luxurious travel option for this summer. The New York Post. The collaboration enables passengers…
Reading Time 2 The following are some of the most recent and relevant articles. Portugal: Iberian developer Kronos Homes is now selling 96 Westin or Marriott residences in the Salgados Resort Algarve. Highgate Portugal will manage the residences and Kronos Homes will sell them privately. Salgados Beach, and the Salgados Lagoon Nature Reserve is located nearby. There are 42 residences in the Westin Salgados Beach Resort, and 54 residences in the Marriott Residences Salgados Resort. Each residence has a fully-furnished balcony. Swimming pools, fitness centres, spas, restaurants, 18-hole golf courses, and concierge services are all available on-site. Alda Filipe, partner…
Airbnb unveiled its much-anticipated experience offering on Tuesday. Airbnb will add more options for large attractions – particularly through guided tours — though there remains a focus on niche, curated, and locally run experiences. A new service product was also launched by the company, allowing consumers to add hotel-like features to their Airbnb. These services are not just for tourists: local residents can order them as well. Airbnb announced it would invest $250 million, and Brian Chesky had previously spoken about the goal of starting businesses that generate $1 billion in revenue per year. These new offerings do they tick…
Father’s Day is fast approaching Sunday, June 15th Have you figured out what to get dad for this year? We owe a lot to the fathers and father figures in our lives, so this year let’s celebrate them with a gift as special as they are—and skip the forgettably drab ties and dust-collecting books. The modern dad is looking for a present that reflects his personality, whether it be a gift of a new gadget or an exciting book. right gadget To use around the home, the best camping gear Delectable or to take on his next adventure foodie treats…
Images by Kimpton Gray Hotel Kimpton Gray Hotel is pleased to announce the appointment of Amy Leahy as Director of Sales and Marketing, bringing over a decade of hospitality experience and a people-first leadership style to the landmark Loop property. Leahy was born and raised in Chicago. She has worked in the local market her entire professional career. She started her career in hospitality as a cater coordinator. She learned the ropes and worked her way through the ranks. She has a deep connection with the city, and her knowledge of its hospitality industry is what shaped her leadership style. Leahy…
Airbnb has released a report that reveals the most popular food destinations this summer.The company said that consumers are seeking food experiences.There are many destinations to choose from, including Italy, Brazil, or even upstate New York. Summer is just around the corner. Now is the time to start planning your summer vacation. If you’re like most of us, you probably plan your next vacation around a delicious meal. Airbnb has the perfect places to visit. The home rental website published its report on summer travel trends for 2025 in late April. The company states that travelers are more interested in…
“Happy Monday,” Celeste Berke-Knisely “Smiles through the chaos,” says During the chaos. It sounds like a casual greeting—except it’s not. Not in hospitality. You should not try to sell hotel managers. If you still send cold emails in 2015, then I’ve got some bad news for your: They aren’t ignoring you just because they’re rude. You’re ignored because you are irrelevant. I recently sat down with Celeste—former Regional Director of Sales with 19 hotels under her belt, and married to a current General Manager—and let’s just say, she didn’t hold back. Avoid becoming You can also find out more about…