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What does the word “possibility”, in hospitality, mean? In essence, it’s finding new ways of meeting evolving guest expectations and empowering the staff who deliver them. The Junto Hotel in Columbus, OH hosted the latest gathering of leaders from hotel ownership, operations and branding, as well as investment. Hotel Business Roundtable sponsored By Rockbridge—and held in conjunction with its RTRX This idea will be explored at a conference. Moderated by Christina TrauthweinVP of content and partnerships Hotel BusinessThe conversation focused on optimism, human connections, and the changing definition of hospitality success. Panelists included Ben Pierson, managing director, Rockbridge; Matt Welch,…
Reading Time 2 The following are some of the most recent and relevant articles. Spain: Real estate investment manager ActivumSG has acquired Fairmont La Hacienda, a five-star luxury hospitality asset in Spain’s Costa del Sol. The newly developed hotel in San Roque was purchased for €175 million (£152 million) from Spanish REIT Millenium Hotels Real Estate (BME: YMHRE) on behalf of ActivumSG Fund VII. Fairmont La Hacienda opened in February of this year and has 311 keys with seafront views. These are spread across 213 hotel rooms and villas as well as 98 keys across 42 luxury branded residences available for sale…
The following are some of the ways to get in touch with each other internal tech outage United Airlines had to make a ground stop on major US airports in August, causing hundreds of flights to be delayed.United stated in a shared statement that the outage was resolved quickly and wasn’t related to cybersecurity. Condé Nast Traveler. The failure of the tech was due to a system called Unimatic. This system houses flight data that is fed into other systems such as those which calculate aircraft weight, balance, and flight times.United has a policy of treating disruptions as a controllable…
Images from The Pavilions Phuket Boutique luxury resort, The Pavilions Phuket, is enhancing its dining experiences under the direction of Arnaud Violtat as Executive Chef. With a deep passion for culinary excellence, Chef Arnaud draws on his extensive experience in Michelin-starred kitchens to deliver exemplary dining experiences across the resort’s Firefly Pool & Restaurant, 360° Bar and signature ALTO Restaurant. Chef Arnaud, a Michelin-trained chef with more than 35 years’ experience in the culinary arts, presents constantly evolving seasonal menus which reflect his passion and highlight the best locally sourced ingredients. From organic Phuket-grown heirloom tomatoes; and sustainably sourced ‘Thai wagyu’ beef…
Key Points Expedia increased its 2025 guidance following a strong second quarter, with notable growth in the B2B, Advertising, and International markets. Southwest Airlines passenger numbers increased by 5% as a result of the partnership. Expedia has implemented AI in its platform for personalizing experiences, improving conversion rates, as well as achieving Net Promoter scores that are record high. The following is a summary of the information that you will find on this page. Expedia Group has increased its 2025 forecast following a strong second quarter. This was driven by a solid performance in the B2B, international, and advertising businesses.…
Paris – Paris, the global capital of tourism, prestige, and hospitality, finally receives the landmark hotel ranking it truly deserves — built solely on the voices of over 800,000 guests. This is the first time that the city has ever been ranked. The best hotels in Paris, including the three-, four and five-star hotels, with more than 20 rooms — more than There are 1,250 properties in total. in total — based on the experiences of over 800,000 guestsBetween summer 2024 to the end of May, 2025. In a city where excellence in hospitality is expected, we believed it was…
Calling all Pokémon fans—get ready to catch ’em all at the Grand Hyatt Tokyo this summer. The luxurious 387-room Hotel is located in Tokyo’s Roppongi Hills complex, is collaborating with Nintendo, the parent company of Pokémon, to give its fans the ultimate respite this summer: a few nights surrounded by their favorite pocket monsters. From now through the end of August, guests can make a reservation to experience either the Pokémon Beach Resort Stay or the Pokémon Suite Stay packages. Suite Stay Package is only available for one room. The package includes a number of goodies. The 1,291 square foot…
Hyatt executives painted a positive picture of the future on Thursday, despite some short-term challenges. The key takeaways of the earnings call for the second quarter: The wealthy are still travelling: luxury brands saw a rise of over 5% in Revenue per Available Room (RevPAR), whereas budget hotels were down. This shows how the demand is strongest at the high end of the market, where consumers are still looking for experiences and traveling. The company has benefitted from this cycle, because 70% of the rooms are luxury or upper-upscale brands. Meanwhile, other competitors are exposed to more mid-market and budget…
Event TempleAI Sales Suite, a platform for hotel sales, was introduced by. The product is intended to allow hotel sales teams more efficiently close group business and respond to RFPs. This launch relies heavily on a strategic partnership formed between Event Temple Cvent. In the coming year, three integrations will be introduced: Cvent Supplier Networks, Cvent Event Diagrammings and Smart Custom Proposals. By integrating Event Temple’s AI-driven sales products with the Cvent Supplier Network—a global marketplace trusted by hundreds of thousands of event planners worldwide—hotels can now instantly receive and act on high-value RFPs. This collaboration, according to Cvent, closes…
LA: It’s as if women didn’t live and work in similar places.BB: The men’s shirts were not even called unisex. They were only men’s.LA: It was not even a thought. Women don’t go outside.BB: No.LA: Women don’t.BB: It’s been bothering me for a while, so I wrote last year to Dovetail, one of my favorite clothing companies that makes great clothes for women. I wrote a pitch, saying “Here are the reasons why there are no good women’s jackets.” Here’s why they should.” The company replied the next day or even that same day and said, “Yeah! Call us now.”I…