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The following are some of the most effective ways to reduce your risk.I remember my mother crying when she lost her memory about Devon. I was in junior high school. I had a friend whose mother was described as “vague” – this was the 1970s, so that could have been code for almost anything. My mother, who is normally very organised, was given directions by the vague mother to a remote home where my friend spent his summers. We were just “popping in”. The directions to get there were, “Turn right after South Zeal and pass the dirt road, then…

When Marriott International introduced its newest global brand — Series by Marriott — it chose India as the launch market and took the unusual step of making an equity investment in its local partner, Mumbai-based Concept Hospitality. Rajeev Menon said “You could say it.” When asked if this was the first equity investment by Marriott International in the Indian hospitality sector, he replied, “You can say that.” Marriott will only make investments for strategic reasons. “We see this opportunity as very unique.” This is a significant move by the hotel giant. It has traditionally expanded through franchises and management contracts,…

I did not feel brave when we closed the door of our family home. It felt like my entire life was being eroded, one piece at a time. The truth is, it was the right time for something else, something larger. My hand lingered at the doorknob as the weight of our actions pressed against my chest. We raised our four daughters in this house, where we hosted countless holiday and birthday dinners and watched our nine grandchildren splash around the pool and run barefoot across the backyard. Now, it was empty—sold, along with our cars, our furniture, and even…

Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet. In the hotel world it’s the operational technology stack that has us all bootstrapped. That’s what this piece is all about. How we find ourselves in this predicament and how we might be able to literally run away from it. To understand and begin to solve this problem we…

You may be running around or jogging. city streetsSqueezing into a park for a picnic, or a squeeze-in at the last minute. workout Under the sun or lazing around poolside at your hotelBe prepared to deal with the scorching summer temperatures. I’m someone who has grown up sweating in the heat. New York City Blocks and waves on Long Island beachesPreparation is the key to success in the heat. This means assembling your ultimate warm weather arsenal – smart tech that cools you off. lightweight linens That breathes with you and packable accessories that can fit in your beach bag…

To visualize the best brunch in Las Vegas, simply consider the production value found at the flashiest spots on the Strip—fog machines, bottle service, theatrical stages, and even more theatrical talent—and add towers groaning to support colossal lobsters, veritable vats of caviar, and even juices presented in a gilded birdcage. Las Vegas’ weekend brunch is taken very seriously, or perhaps not. Thoughtfully, the best Las Vegas brunch affairs also consider that some guests will be recovery dining from the night prior, while others are pre-gaming for the day ahead—accordingly, they provide choices for both camps. The brunching usually involves great…

AI is not just a buzzword for the future. It’s already changing how hotels communicate, operate and make decisions. From guest messages to revenue managementAI is now deeply ingrained in the daily operations of hotels all over the world. What do hospitality leaders actually think about this shift in the industry? Season 3 of The Experts revealed the answers to our questions. The Turndown Their take. Not only did they reveal areas where AI already has a major impact, but they also shared what they were experimenting with next, and why the human touch should not be lost in an…

Marriott CEO Anthony Capuano told investors that hotel demand is resilient, even though booking patterns are becoming increasingly unpredictable and last minute. Capuano said that his company was “cautiously optimist” in a speech he gave at the Morgan Stanley Travel and Leisure Conference. Capuano said, however, that the increasing macroeconomic pressures had made forecasting a more difficult task. He said that the only caveat to this feeling was how quickly it can change given the shortness in the booking window. Demand Rebound The world’s largest hospitality company has fared better than most in recent volatile times

Top 5 Things You Can’t Miss Half Moon is a Caribbean resort that has stood the test of time for over 70 years. It exudes a refined elegance.Jamaica has a wide variety of beaches, from Doctor’s Cave Beach at Montego Bay all the way to the hidden beaches on the outer reaches of the Island.Stush in the Bush offers a family-run farm-to-table experience in the hills near Ocho Rios. Enjoy authentic island flavors while experiencing Jamaica’s tropical bounty.The Blue Mountains are a vast expanse of untouched land that is home to some of the best coffee in the world.Port Antonio,…

Sheraton Sydney Hyde Park: Images David Lance has been appointed General Manager of the five-star Sydney Sheraton Grand Sydney Hyde Park hotel. Lance is a seasoned hospitality executive. Lance has over 30 years experience in international hospitality. He was most recently General Manager of the Royal Orchid Sheraton Bangkok Riverside. Under his leadership the hotel achieved significant improvements to guest satisfaction, service delivery and financial results. Lance, an Australian by birth, began his career in hospitality in 1995 as a Duty Manager at Four Seasons Hotel Sydney. He joined Marriott International in 2003 to become the Duty Manager of Sydney…