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What does it imply to be really guest-centric? For many years or longer, the hospitality {industry} has talked about visitor expertise as a high precedence. However while you look beneath the hood of lots of the programs and metrics that hoteliers depend on, the main target is on rooms and reservations. It’s unattainable to be really guest-focused in case you measure success by this slender means, somewhat than a extra rounded method with visitors on the core. Nevertheless, this philosophy is lastly altering. Properties that put visitors on the coronary heart of their enterprise are seeing transformational outcomes. A system…

Set on the headwaters of the Suwannee and St. Marys rivers in southeastern Georgia, the Okefenokee Swamp is just not solely considered one of America’s most vital ecosystems, nevertheless it’s additionally the biggest blackwater swamp in North America. It’s house to a number of endangered species just like the indigo snake and wooden stork. The title comes from the Creek phrase for “land of the trembling earth,” which is derived from the motion of the peat beneath the water. It was these Indigenous individuals who first lived within the swamp earlier than European settlement. The logging business got here subsequent,…

Glamping firm Underneath Canvas launched a brand new model, The Outside Assortment.Visitors can expertise all the posh that Underneath Canvas is understood for, however in new places and with totally different lodging sorts, like cabins and cottages.There are presently two properties within the portfolio: The Fields of Michigan in South Haven, Michigan, and Bar N Ranch in West Yellowstone, Montana. Ever because it opened its first location close to Yellowstone Nationwide Park in 2012, Underneath Canvas has set the bar—excessive—for glamping. Now, the hospitality firm is launching a brand new model: The Outdoor Collection by Under Canvas, with resorts which…

We’ve all hit the purpose in journey planning after we’ve exceeded the quantity of tabs that may be opened on our browser. Flipping forwards and backwards to check flight routes, e-book excursions, and decide the room with one of the best view may be exhausting. Travelocity is a one-stop store for vacationers that makes reserving an entire lot simpler. Vacationers can bundle flights, accommodations, automobile, leases, excursions, and cruises at one time and lower your expenses whereas doing so. Travelocity has been capable of deliver some aggressive offers to the market, with members capable of rating between 20% and 50%…

Southwest Airways is ending one other coverage fashionable with vacationers.The brand new guidelines will apply to the airline’s flight credit and go into impact Might 28.Some vacationers are saying they’ll not fly with Southwest because of the new restrictions. Southwest Airlines has undergone main adjustments in latest months—2025 has thus far included a brand new assigned seating coverage and the tip of the free checked bags coverage that had been in place for greater than 50 years. Now, one other controversial change is coming, which is already upsetting loyal Southwest passengers who really feel that the insurance policies that drew…

Pictures by InterContinental Chiang Mai The Mae Ping InterContinental Chiang Mai The Mae Ping, a lately renovated heritage lodge abutting UNESCO-listed websites, has earned LEED Gold Certification, making it the primary lodge in Chiang Mai to obtain this prestigious accolade. LEED (Management in Vitality and Environmental Design) is the world’s most recognised inexperienced constructing ranking system and focuses on sustainable residing, the well being of individuals and the surroundings. A pacesetter in sustainable hospitality, InterContinental Chiang Mai The Mae Ping has joined a choose group of eco-friendly and progressive properties world wide that meet the exacting LEED Gold standards. In its…

This sponsored content material was created in collaboration with a Skift associate. The journey {industry} is present process a speedy digital transformation, with companies dealing with rising challenges in expertise adoption, scalability, and integration. Many {industry} gamers wrestle to maintain tempo with innovation, missing the assets, experience, or strategic expertise companions wanted to remain aggressive. That is the place Expedia Group’s B2B technology solutions come into play — serving to companies navigate these challenges by offering cutting-edge AI instruments, seamless integrations, and scalable infrastructure tailor-made to the distinctive wants of its companions.  SkiftX spoke with Karen Bolda, chief product and…

First quarter in abstract, January 1 – March 31, 2025 Web gross sales rose by 2.9 % to SEK 4,546 million (4,419). Natural development elevated by 3.8 %, positively impacted by calendar results. Common occupancy price elevated to 55.1 % (51.9). Common income per out there room (RevPAR) rose to SEK 655 (619). Working revenue totaled SEK 194 million (126). Adjusted EBITDA was SEK 101 million (33). Adjusted EBITDA, excluding non-recurring gadgets, was SEK 59 million (27). Excluding IFRS 16, earnings per share have been SEK -0.58 (-1.10). Free money circulation was SEK -680 million (-733). Curiosity-bearing web debt/adjusted EBITDA…

In 1826, the opening of Thomas Telford’s Menai Suspension Bridge linked mainland Wales to the island of Ynys Môn (Anglesey) for the very first time. The bridge was important to creating a quick street hyperlink to the port of Holyhead and so enhancing communication hyperlinks between London and Dublin.Map of Ynys MonIn the present day, motoring vacationers benefit from Telford’s imaginative and prescient daily (albeit linking up with the A55 North Wales Expressway) as they head to Holyhead to board ferries to Eire. However in doing so, they bypass the numerous meandering, sluggish lane charms that dot the shoreline of…

Rosewood Miyakojima At Rosewood Resorts & Resorts’ first property in Japan, on Miyako island in Okinawa prefecture, there are 55 oceanside villas with direct entry to the seaside. Miyakojima is a part of the Ryukyu Islands, referred to as one of the world’s famed Blue Zones, a area the place folks famously reside longer than common. At Maas, one in every of 4 eating places and bars at Rosewood Miyakojima, visitors can savor the freshest seafood sourced from the waters off of Okinawa. Bungalows blanketed in lime inexperienced foliage function particular person therapy rooms at Asaya Spa, with choices ooted…