Author: admin

Ask any hotelier to describe the guest experience, and you will hear the same themes: personalisation, seamless reservation, loyalty, guest satisfaction. All these moments will be enhanced by technology. Identity verification is a step that’s often overlooked, but it’s crucial to the guest experience. The journey is not glamorous. It’s not a part of glossy marketing campaigns, or in brand storytelling. It’s the moment when guest and brand meet face to face. In an age of fraud, compliance demands, and digital expectation, getting the identity right isn’t just about security. It gives you a competitive advantage. Identity: A poorly managed…

This video diary, which I posted to LinkedIn, explores two pioneers of hospitality, Selina and Sonder. Both have taught us about the pitfalls of blending technology, design, community, and other factors. Both have failed, with the most recent being Sonder, whose founding director Francis Davidson has just left the company. Selina barely exists. In this post, I explore what they each did brilliantly and where they stumbled. I also discuss how future travel brands could build on the trailblazing work of these pioneering brands with stronger economics. Listen to this podcast and learn why these two “S’ brands deserve more than…

New technology will soon allow remote workers to live in Central Europe, among the glacial lakes, mountains and medieval towns. digital nomad visa.Slovenia It has announced that it will launch a digital nomad Visa for the first ever this fall. The EU nation has shared borders with Italy, Austria. Croatia It is known for its beautiful landscapes, rich cultural traditions and historic wineries.According to immigration firm information, the digital nomad visa for Slovenia will be launched on November 21, 2025. Fragomen. The remote workers must be employed by a foreign company. If you are a self-employed freelancer, you will only…

Provincetown, Massachusetts is unique among beach towns. It’s a bit of a trek to get here, since it is located at the very tip of Massachusetts. Cape CodThe Sagamore Bridge is about 65 miles away. There’s no accidentally finding yourself here—but seek and you shall find.Provincetown, although a bit of a chameleon, is one of the East Coast’s most vibrant and beautiful destinations. It is both a LGBTQ+ summer enclave and a niche artist’s enclave. Provincetown has a deep connection to the American narrative. The Pilgrims arrived in Plymouth Harbor from Provincetown Harbor, and signed the Mayflower Compact in the…

U.S. Department of State frequently updates its travel advisories for countries in the world. It informs American citizens traveling there about the destination. What should travelers, especially cruise ship passengers, do based on this travel advisory from the U.S. Department of State? The US Department of State published a press release on June 22, stating that the US Department of State will be releasing a “Worldwide Caution” security alert. “The conflict between Israel, Iran and Syria has caused travel disruptions and the periodic closing of airspace in the Middle East. There are potential demonstrations abroad against U.S. nationals and interests. “The…

Images by JW Hotel Mumbai Sahar JW Marriott Mumbai Sahar is pleased to introduce Peter Sethi as the newly appointed Assistant Director of Food & Beverage. Peter has an impressive 16-year career in hospitality. He has a strong reputation of elevating the food and beverage operation to new levels. Peter’s experience spans several prestigious hospitality brands. His journey is a testament to his leadership and innovation in diverse dining destinations. He was most recently the Director of Bars and Restaurants at JW Marriott Mumbai Juhu. He held key positions at renowned hospitality companies including Marriott International and Accor Hotels. In…

GetYourGuide CEO Johannes Reck has slammed the possibility that the U.S.A. and European Union were close to reaching an agreement, which would give American tech firms a voice in how Europe implements its Digital Markets Act. According to the Wall Street Journal, this agreement is part and parcel of ongoing trade negotiations. It would stop enforcement during those talks. “The decision is clear. Either we create a competitive digital market for Europe or we become a digital backwater. Reck stated, “I already know the future for which I am fighting.” Separately the leaders of GetYourGuide and HomeToGo as well as…

Hotel industry faces a powerful combination of pressure and opportunity. Hotel guests are expected to spend more on travel and other expenses. hit a record $777 billion, according to the American Hotel & Lodging Association. Costs are increasing, staffing levels are tight, and traditional revenue sources are being squeezed. What’s the best way to move forward? It’s more than just increasing the room rate or reducing amenities. It’s about uncovering hidden revenue opportunities within the guest journey—and using modern tools to offer them without overloading your team. This is why we are sharing six smart ways to increase revenue without…

Summer is well and truly here, and soon the school will break up for the long holiday. Parents are anxious about keeping their children entertained. It is a time of great anticipation for kids. Your best family days in nature, be it organised activities like a surfing camp or activity camps, or spontaneous fun like rockpooling or hiking, are welcome. Forestry England Nature trailThe best tip for the week as chosen by Tom Hall of Lonely Planet wins a £200 voucher to stay at a Coolstays You can also find out more about the property by clicking here. – the…

Maxx Royal Bodrum Resort The hotel’s fleet of Axopar Water Taxis and Mazu 52 Superyachts are available for excursions, transfers to the airport, or a leisurely cruise on the peninsula. Three stunning pools enhance the feeling of being in nature.The guest room lights are controlled with timers which detect when the guest is leaving, returning, or going to sleep. This is efficient and environmentally friendly.Each guest receives a personal assistant who is available 24 hours a day, 7 days a week. This person can help with anything, from arranging for buggy and laundry pick-up to making restaurant reservations.  As a soft…