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Images by BookBoost Guests are distracted more than ever. Your guests’ inboxes can easily be cluttered with hundreds of emails. It’s a science to think about how you can stand out in pre-arrival messages, but it is also a vital matter for any hospitality business. Keep in mind that you are not the only brand trying to reach out to them. You will be competing with many other companies who send out their content and promotions. The main question is how can you stand out? Advertisements We will discuss some best practices for pre-arrival email and hotel guest message. Do…
Image Credit: Smart Hotel Manager Smart Hotel Manager is a technology firm focused on modernizing the hotel safety operations. It has joined forces with Remington Hospitality, to develop its Live Safety Platform. The collaboration reflects the shared commitment of embedding preparedness in real-time into hotel operations. Smart Hotel Manager’s Live Safety platform was deployed by seven Remington properties to streamline emergency response, improve compliance training and increase staff readiness. Designed for high-turnover environments, the mobile platform provides instant access to location-specific safety protocols, multilingual audio support, and real-time engagement tracking — helping hotels move beyond outdated binders and fragmented safety…
The sun is blotted out by smoke plumes and flames on the burnt-orange edges of the cliffs. The scenes that greet visitors to one of the most popular tourist attractions in the world are as follows: America’s most-treasured natural wondersSince July 10, two wildfires have been burning out of control in the Grand Canyon.The Grand Canyon Lodge and the Dragon Bravo fires are still burning on the North Rim of the Grand Canyon as of July 16. This has forced the evacuation of this area and destroyed more than 80 structures, including historic Grand Canyon Lodge. If you plan to…
The heatwaves are making it difficult for millions of tourists to plan their summer vacations. Tourist hotspots include Spain You can also find out more about the following: France are facing record-high temperatures of 114.8°F. These destinations are also crowded during the summer months, with people crowding into popular venues. Barcelona You can also find out more about the following: Paris. The heat will only get worse as the summers progress.How to avoid being ruined by the heat summer travel? All it takes is planning. It’s crucial to plan your day according to the peak temperatures. If you plan to…
The perfect storm has hit hoteliers with rising costs, a shrinking workforce and higher guest expectations. It’s a squeeze that shows no signs of letting up, and it means that hotels are often required to run with leaner teams – while still delivering standout service. A smaller staff doesn’t necessarily translate into a bad experience. Smart operators use this moment to rethink the way hotels run, redesign jobs, and embed smart tech in ways that enhance service, decrease churn, improve profitability. This article explores five areas where hoteliers can improve their efficiency. Front office Food and Beverage Housekeeping Guest communication…
Ixigo, an online travel company, reported strong quarterly results, but Rajnish Kumar, the Group co-CEO, spent most of his time on Wednesday talking about AI. He is particularly focused on the revenue per employee to determine whether the company’s efforts to embed tech throughout the entire organization are successful. Ixigo has reported a quarterly revenue of INR 22,5 million ($255,000). In fiscal 2025 the revenue grew nearly 40%, but employee numbers grew less than 10%. Kumar explained that “this is only possible when the team has the mentality to use AI and technology instead of simply hiring more people.” Ixigo…
The best city hotel are also mini-destinations. They might be found in dynamic locations with world-class museums, reputable restaurants, and endless things to do, but the hotels themselves have also curated experiences and amenities that encourage guests to spend more time on property—whether it’s through interesting artwork, exquisite dining options, or flawless customer service. The results of the World’s Best Awards for this year have been compiled. Travel + Leisure Readers prefer well-rounded properties and have a preference for those in Southern cities. Charleston, South Carolina. How Voting Works Every year for our World’s Best Awards survey, T+L asks readers…
Southwest Airlines is planning to begin flights from St. Thomas in the U.S. Virgin Islands by 2026.St. Thomas, a popular holiday destination with record numbers of passengers on airlines in 2024, has grown to be a very popular place. You can now get your dose of Vitamin Sea. Southwest Airlines has launched a new service from St. Thomas The airline will add the Caribbean to its list of destinations by adding flights in the U.S. Virgin Islands. The carrier will launch new flights in early 2026 to St. Thomas’ Cyril E. King International Airport, which is the ninth island destination within…
Leeny O’Berg, the veteran finance executive who guided Marriott International through major changes, including its mergers with Starwood and Covid-19, will retire March 31, 2026. Oberg, 65 years old, joined Marriott in 1998 and was appointed chief financial officer in 2016. In 2023 she will also be in charge of global expansion, overseeing Marriott’s strategy. She will leave Marriott after the filing of Marriott’s 2025 annual reports and stay with the company until March 2026 in order to help with the leadership succession.
You may have put off investing in new luggage for a while—opting to carry around a suitcase that’s on its last leg or a duffel bag that refuses to zip all the way—consider this a sign that it’s officially time to upgrade your travel gear. If you’ve been using a suitcase that is on its last legs or a duffel bag that won’t zip all the way, it may be time to upgrade your travel gear. Nordstrom Anniversary Sale Travel essentials like weekender bags, suitcases and other travel essentials are on sale.You can also find out more about the following:…