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Image Credit TrustYou: How AI Agents Work with Traditional Guest Service in Hospitality Nothing beats the exceptional service provided by hotels. Hotels have been distinguishing themselves for decades through personal touches, warm welcomes and attentive staff. Even the most dedicated teams are challenged to provide personalized service in real time, round the clock, as guests’ expectations continue to evolve. The next frontier in hospitality is here: AI Agents. These intelligent systems do not replace the human touch. Instead, they work in tandem with your hotel staff, enhancing guest service. It’s not about automating hospitality, but rather about enhancing your guests’…
The following are some of the ways to get in touch with each other:As if being curious is bad, the saying “curiosity kills the cat” has been popularized. As I stood knee-deep in the cool Atlantic Ocean, marvelling at the beauty and emptiness of the Plage de Port Lin, I decided this was nonsense: without this little detour, “just to have a look”, I’d never have discovered Le Croisic, on the Guérande peninsula. The downside is that time isn’t on my side: it’s past 5pm and I’m supposed to be at the big resort, La Baule-Escoublac, six miles east by now. But the…
Accor is the largest hotel company in New Zealand. Together with Ennismore, its lifestyle subsidiary, they are excited to announce that a new hotel will be opening in Auckland’s central business district. You can also contact us by clicking here.RIBE Auckland Fort Street The opening date is 14The th October 2025. The brand’s New Zealand debut is a highly anticipated event that will bring a fresh perspective to the city’s hospitality scene. The New Zealand-based CP Group is the owner of this hotel, which is one New Zealand’s largest hotel developers and investors. TRIBE Auckland Fort Street is a bold,…
Listen—we love partaking in the latest fashion trends, but it’s clear that they’re not all well-suited for travel. Frye Campus BootsThe size and weight of these bags make it difficult to store in an airplane bag. carry-on bag. The dresses with drop-waists are more versatile, packable and very comfortable. This is why these trendy pieces are all over our social media. The style features a long, flowy bodice with a flowing skirt. It is the ideal travel outfit. Now that the silhouette has gone viral, some of our favorite brands—including Madewell, Quince. Free People—have begun releasing iterations worthy of your…
Melbourne 29th July 2025 – RMSThe bold new identity of, the global leader in hospitality technologies for hotels, motels and serviced apartments as well as outdoor accommodations, short-term rentals and outdoor lodgings, was unveiled by. RMS, which began as a holiday park in Australia 40 years ago, now supports over 7,000 hotels, serviced apartment, campgrounds, and motels in more than 70 countries. The new brand reflects a sharpened focus on what has always mattered in modern hospitality – the connections that define great service and drive sustainable business growth. RMS continues to redefine what today’s exceptional hospitality technology looks and feels like…
Cayuga Hotel Consultants Images I checked in to a U.S. Boutique Hotel on a business trip during the summer of 2025. The hotel promised cutting-edge service: a completely automated operation. No front desk, no humans—just email confirmations, entry codes, text messages, and chatbots. What could possibly go awry? As it turns out—nearly everything. Automated check-in nightmare Imagine this scenario. Imagine this scenario: You have just arrived at your hotel after a long journey and are ready to start a productive workday. Your confidence is shaken because the confirmation email didn’t contain instructions. The hotel operates entirely on automation—there’s no front…
Medical/University District – Image Credit Hyatt| Medical/University District – Image Credit Hyatt The Execuvue platform provides hotel asset managers with faster insights and better decisions. Aptech, one of the industry’s leading providers of scalable business intelligence, financial management and planning solutions, today announced Murphy Asset Management as a user of its Execuvue Business Intelligence Platform. Execuvue is being used by the hospitality advisory and asset management firm, Murphy Asset Management, to improve visibility of operating expenses in its portfolio. It will also provide more detailed performance insight to its hotel owner and investor clients. Execuvue was initially implemented at about…
Commercial airlines are taking precautions to prevent emergencies and keep passengers safe.Before every flight, pilots must undergo a thorough health check and self-assessment to make sure they are fit to fly.In the event that a pilot falls ill mid-flight and needs medical attention, another pilot will take over. Medical support can also be coordinated remotely. Commercial pilots who fly 900,000-pound jets with hundreds on board are not superhuman. They have immune systems which can sometimes fail. Although it is rare for pilots get injured or sick on the job, this does happen. They can even die mid-flight. Last year, the…
When guests leave, memories fade. Although memories are important, it is the tangible anchor that keeps a feeling alive. Turning a fleeting memory into a treasured part of the guest’s lifetime. Glintspot is a Glintspot that captures the feel of the Glintspot. Miniature Collection, Wooden Fridge Magnets: Cultural Immersion Pocket-sized invitations. From the romantic spirit in Paris to the tranquil attractions of Tokyo to the profound spirituality in Mecca, we turn unique cultural aesthetics into tangible artwork that encourages guests beyond their rooms. We chose to go a different route in a world where disposable products are the norm. Our…
There are many venues for events, but hotels offer something unique that other venues cannot match. Event planners will be able to book all their needs in one place. What is the challenge? How can you get those online planners find your hotel? SEO can help. It’s about more than ranking higher in Google (although that is important). It’s all about reaching the right people when they’re searching for what you have to offer. SEO, when done correctly, can transform the event booking pipeline at your hotel. What is SEO (Search Engine Optimization)? Search Engine Optimisation (SEO) is a technical…