Amadeus, in collaboration with Accor, announces an expansion of the use of Delphi®The hospitality industry has long trusted, for its management of hotel sales, events and meetings. Accor, already a user of the technology, will now implement Delphi across its premium brands, starting with Pullman, Mövenpick, and Swissôtel as its preferred technology solution. Delphi offers a tailor-made solution for Accor’s luxurious hotels, large events and meetings properties, clustered hotels and luxury hotels.
Delphi’s advanced CRM technology and ecosystem of partner integrations empowers catering and sales teams to sell, manage, and organize events more efficiently, down to the last detail. Meetings and Events teams need to have quick access to the most recent inventory and rates. This is essential to their success. Delphi connects all the dots and enables faster response times for sales with more accurate results. The solution allows for the automation of routine work and follow-up. This improves productivity and allows employees to focus more on building relationships, offering tailored services, and closing high-value transactions.
Delphi’s cloud architecture allows hotel staff to track meeting and event information in real time, ensuring that all elements are aligned, including the food and furniture. The use of comprehensive technology to create personalized experiences for groups helps enhance brand reputation, increase client satisfaction and streamline operations.
“We are excited to expand our strategic partnership with Accor.” Adds Peter Waters, Executive vice president, Hotel IT Solutions, Hospitality, Amadeus. “Expanding the Delphi relationship with Accor is yet another way Amadeus provides innovative technology to assist Accor in driving profitable demand and achieving operational excellence.”
Advertisements
