Amadeus and Google Sign landmark partnership to drive cloud-based operations and AI innovation in the travel industry

Amadeus announced today a groundbreaking partnership with Google to deploy Google Cloud technology. This partnership reinforces Amadeus’ commitment towards cloud and AI innovation. Amadeus will use Google Cloud to migrate a part of its technology platform. This will improve operational efficiency, resilience, and security, while being closer with customers. Amadeus will be able to develop future innovations and services using Google Cloud’s generative AI technology and other solutions.

Amadeus has chosen Google Cloud to complement and expand its multicloud strategy. Amadeus’s open cloud approach fosters innovation and autonomy for the company, while prioritizing safety and reliability. Amadeus can benefit from Google Cloud’s expertise in data analysis and management, which allows it to operate more efficiently and with greater agility.

Amadeus will explore future AI-driven innovation by leveraging Google Cloud’s AI technologies. Amadeus’s Vertex AI will give it access to an extensive selection of large-language models (LLMs) and allow the company to deploy AI solutions more quickly. Amadeus is exploring Agentic AI, using Google Agentspace’s open-source and interoperable agents and Google Cloud. A possible integration of these technologies into Amadeus solutions will be explored. Amadeus’ AI exploration, which includes use cases of AI agents working together, could bring tangible benefits to travelers and travel players, offering them a richer and more fluid travel experience.

Both companies are also exploring ways to integrate their systems in order for them to provide better flight search accuracy as well as airline offers management. Amadeus MetaConnect You can also find out more about the following: Amadeus Nevio Google Flights (QPX) and Google Offer Management System (QPX) will ultimately improve the user experience for users and enhance airline visibility.

We are thrilled to embark on this partnership with Google Cloud, which will enable us to strengthen our multicloud strategy and drive AI‑powered innovation. This collaboration will enable us to explore new innovations projects using Google Cloud’s data and AI abilities, while we transform the travel sector by offering unmatched efficiency and connectivity to the entire eco-system. Sylvain Ro, Chief Technology Officer at Amadeus

We are excited to partner with Amadeus to support its cloud‑based operations and AI innovation. Our openness to cloud and AI combined with our highly reliable infrastructure and innovation in generative AI is what we think will enable Amadeus’s operations to expand in more regions and to serve more customers. Isabelle Fraine, Managing Director, Google Cloud France

Amadeus

Amadeus improves the travel experience for everyone by fostering innovation, partnerships, and responsibility towards people, places, and planet.

The travel and tourism industry is powered by technology. Inspiring a more open way of working. Connected thinking centered on the traveler. Our open platform connects global travel and hospitality ecosystems. Startups, big players in the industry and even governments are all part of our platform. Together, redesigning travel for tomorrow.

We work to make travel an agent of social and environmental change. We all have a collective responsibility to improve and protect the places and people we visit. This will ensure that travel continues to contribute positively to our world.

Our innovation is aimed at solving real challenges and meeting new needs. We are a truly global company with 150 nationalities. Our employees are passionate about technology and travel.

We are listed at the Spanish Stock Exchange as AMS.MC. Dow Jones Sustainability Index has also recognized us for the past 13 years.

Amadeus. A better way to travel.

Visit Amadeus to learn more. www.amadeus-hospitality.com.

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