Booking.com, in its efforts to expand their short-term rentals business and compete with Airbnb has left itself open to manipulation by scammers.
This is one of the findings from a recent report by Which?, a UK consumer group.
The consumer group, in a report titled What went wrong with Booking.com?, concluded that fraudsters are taking advantage of Booking.com’s automated tools.
“The fact that listings – both genuine and nefarious – could be written using the same Booking.com algorithms, rather than by owners personally, makes it hard to tell the difference between a genuine listing and a scam,” the investigation found.
The group claimed that it took them less than 15 minutes for a listing to appear on Booking.com.
The report stated that “we didn’t have to prove who we are.” “And, unlike if you put your house on Expedia’s Vrbo – or on Airbnb the last time we tri