UNITED STATES — JUL, 2025 — Sadie AI has officially launched roommaster concierge, a new service powered by roommaster. AI-powered virtual concierge The system transforms the way independent hotels manage guest communication and revenue opportunities throughout the day.
This solution tackles one of the toughest operational challenges faced by independent properties: maintaining exceptional standards in guest service and maximizing revenue capture during off hours when staffing levels are low.
We’re thrilled to announce the launch of roommaster Concierge. This represents our commitment to solving operational problems for hotels,” said Steven Berger is the Managing Director of roommaster Software. “We created a system that automates conversations, but also enhances guest experience while capturing revenue which would have otherwise been lost due staffing constraints.”
Now, independent hotel operators can integrate enterprise-level technology for guest communication into their operations. This solution offers independent hoteliers several advantages.
- 24 Hour AvailabilityNever miss out on a booking, regardless of staffing or time zone limitations
- Multilingual SupportCommunication with guests from abroad in their native language
- Seamless integrationDirect integration with existing PMS systems and reservations systems
- Revenue CaptureConvert inquiries which would normally go to voicemail, into confirmed bookings
- Staff OptimizationThe human team is freed up to focus on the high-value in-person interactions of guests
- Consistent ServiceMaintain service standards despite seasonal fluctuations or staffing challenges
- Operational InsightsGain valuable insights into guest preferences and booking habits
The implementation is designed for real-world hotel operations, with streamlined integration and seamless onboarding with Roommaster’s property management systems.
Availability
Independent hotels and hotel groups can now take advantage of roommaster Concierge. Learn more about the solution and how to get started for properties interested in implementing it at www.innquest.com/hotel-ai-agent/.
Global Industry Trust
Roommaster is trusted by more than 5500 properties in 100 countries, and manages over 440,000 rooms daily. property management software for hotels, Roommaster PMS. This global presence underlines the commitment to deliver reliable, innovative hotelier solutions.
What is roommaster software?
The roommaster Software Company is a pioneer in the hospitality industry, providing innovative technology that enhances guest experiences and streamlines operations. The roommaster PMS gives hoteliers reliable, robust and user-friendly tools for managing their properties.
Contact us
Contact us for further information.
Roommaster Software
Email: [email protected]
Website: Hotel AI Agent | roommaster Concierge
