Sadie AI powered by roommaster Concierge has been officially launched as the new roommaster Concierge. AI-powered virtual concierge The system transforms the way independent hotels manage guest communication and revenue opportunities throughout the day.
This solution is designed to address one of the biggest operational challenges independent properties face. How can they maintain high standards for guest service while also maximizing revenue, particularly during off-hours?
“We are excited to introduce roommaster Concierge which represents our commitment in solving real operational issues for hoteliers,” said Steven Berger, Director, Roommaster Software. “We created a system that automates conversations, but also enhances guest experience while capturing revenue otherwise lost due to staffing limitations.”
The technology allows independent hotel operators to seamlessly integrate enterprise-level guest communications into their existing operations. This solution offers independent hoteliers several advantages.
- 24 Hour AvailabilityNever miss an opportunity to book, no matter what time zone or staffing restrictions you may have
- Multilingual SupportCommunication with guests from abroad in their native language
- Seamless integrationDirect integration with existing PMS systems and reservations systems
- Revenue CaptureConvert voicemail inquiries into confirmed reservations
- Staff OptimizationThe human team is freed up to focus on the high-value in-person guest interaction
- Consistent ServiceMaintain service standards despite seasonal fluctuations or staffing challenges
- Operational InsightsGet valuable information about the preferences of guests and their booking patterns
The implementation was created with the real-world hotel industry in mind. It provides a streamlined integration and seamless onboarding with roommaster.
Availability
Roommaster Concierge has been made available to independent hotels as well as hotels groups. Learn more about the solution and how to get started for properties interested in implementing it at www.innquest.com/hotel-ai-agent/.
Global Industry Trust
Roommaster is trusted by more than 5500 properties in 100 countries, and manages over 440,000 rooms daily. property management software for hotels, Roommaster PMS. This global presence highlights the commitment of delivering innovative, reliable solutions to empower hoteliers around the world.
Roommaster Software
The roommaster Software Company is a pioneer in the hospitality industry, providing innovative technology that enhances guest experiences and streamlines operations. Roommaster PMS provides hoteliers with robust and easy-to-use tools that help them manage their properties.
Roommaster
RoommasterFormerly known as InnQuestIt is not a hospitality software Company serving independent hotels and resorts in more than 100 countries. Over the past three decades, Roommaster has built a reputation for providing reliable, purpose-built products that improve guest experiences and simplify operations.
Roommaster is a hotel management software that helps hotels thrive in an industry full of change while remaining true to a single principle. A simplified guide to hospitality.
Visha Kugan
Roommaster Software
