In this year’s edition, the Travel + Leisure World’s Best Awards have named La Casa de la Playa as the No. It is the best resort in Mexico.
This award — granted by its readers, considered among the most demanding travelers in the world — coincides with the 30th anniversary of the prestigious recognition, consolidating the property as one of the most extraordinary destinations within and outside the country. This international survey is conducted every year by hundreds of thousands travelers who evaluate hotels, resorts and other tourist destinations on the basis of their service, gastronomy and personalized offers, as well as sustainability. This is a unique distinction and source of pride to the local tourism industry.
The resort is located on the Caribbean Sea between the Mayan Jungle and one of Mexico’s most iconic beaches. It redefines luxury with a Mexican sustainable and detailed vision. The hotel offers 63 suites with private pools, views of the sea, and carefully selected artisanal elements. It achieves an unique balance between design and authenticity. Designed to blend local charm with modern comfort, the rooms are decorated with art pieces that celebrate Mexico’s cultural richness, from representations of the Wixárika worldview to mosaics inspired by 19th-century Yucatecan haciendas. In the hotel’s marine laboratory, each room also features a jellyfish-themed aquarium. The aquarium protects and promotes the reproduction and survival of this fascinating species.
“Receiving the recognition as Mexico’s No. This is a great honor for La Casa de la Playa and shows our commitment to the best Mexican hospitality and excellence. Every detail of our hotel — from its architecture, design, gastronomy, and personalized service — is intended to offer an experience that connects deeply with the soul of Mexico,” said Akis Neocleus, Executive Director of Hoteles Xcaret.
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Another pillar is service. Each guest has access to a butler available 24 hours a day, while the culinary offer — orchestrated by internationally renowned chefs such as Andoni Luis Aduriz, Martha Ortiz, and the Rivera-Río brothers — transforms the stay into a journey through the flavors of Mexico and the world, from an Asian, Basque, and Mexican-inspired dinner at Xal, to poetic and feminine cuisine at Tuch de Luna, or a vision of northern and southern Mexico at Centli and Lumbre.
The wellness program at La Casa de la Playa was also a key factor in this distinction. Muluk Spa, an award-winning spa designed for a relaxing experience like no other, is a space that offers utmost exclusivity. It has modern facilities like saunas, hydrotherapy circuits, double massage booths with Jacuzzis, and a suite just for brides.
The hotel also offers the “Exclusively Your Way” concept which allows guests to have a completely personalized experience, including butler service 24 hours a day and a culinary experience that is second to none. Guests also receive preferential access to Xcaret parks and tours, and can participate in exclusive activities such as a backstage tour of Xcaret park, a private dinner at Cenote Río Azul, or a private dinner on a Mayan Islet.
La Casa de la Playa has been recognized on an international level for its dedication to excellence and to celebrating the best of Mexico. This hotel is much more than just a place for guests to stay. It’s an expression of what modern luxury feels like: authentic, artisanal, personal, with a deep respect for both the environment and Mexico’s cultural roots.
The official award ceremony will be held on 16th July in New York. Global leaders from the tourism industry will gather there to celebrate and honor the best.
