Hapi, the data connectivity partner for hospitality, which removes integration barriers to enable real-time collaboration and collaboration between technology brands and hotels, today announced that it has experienced a period record growth, driven by an increasing demand in the industry for real-time access to data and simplified system integration. The company has doubled its hotel clientele in the last six-months. They have also added key leadership to their team, introduced an expanded product range, and increased the number supported connections.
The hotel industry has struggled for years with fragmented, siloed, and expensive integrations. These barriers have prevented hotels and technology providers to innovate at scale. Hapi eliminates these barriers to technology by enabling real time connections between hotels and hotel companies. Hapi offers modern cloud-native data streams instead of outdated middleware or one-off integrations. This allows organizations to act faster, deliver more personalized experiences, and move quicker.
Hapi’s mission, as the hospitality industry continues to grow and evolve, has always been to simplify complex systems and unleash data’s potential. Our growth shows that hotels and technology partners are ready to move towards smarter, scalable connectivity. We’ve developed a solution that allows organizations to deliver personalized, efficient experiences for guests at scale. Luis Segredo is the CEO and co-founder of Hapi.
Hotel Property Growth and Enhanced Team Expertise
Hapi is a real-time enterprise solution that provides hotel brands with a 360° view of their properties and systems. This allows for a personalized experience, simplified operations and scalable integrations, which reduces complexity and drives owner value. Hapi’s global connected hotel count has risen from 8,000 properties to over 14,000 in the last six months. This shows the increasing demand for real-time, unified data connectivity. The company works with major brands like IHG Hotels & Resorts, Wyndham Hotels & Resorts, Hyatt, Sonesta Hotels, Rosewood Hotels, and Starwood Hotels and Resorts among others.
Hapi’s team has grown by 30 percent to support this momentum. It now includes 20 new employees, bringing the total hospitality experience of Hapi’s staff to over 1,000 years. Recent leadership appointments have included:
- Brian Erdman – Promoted to Chief Technology Officer
- Jennifer Mueller – Joined as Head of Product
- Gideon Dean – Joined as Vice President, Technology Providers
Expanded product portfolio
Hapi’s continued evolution has led to the introduction of a streamlined portfolio designed to simplify and speed up innovation for both hotel brands as well as technology providers. The new product suite comprises:
- Hapi Data Streams – Real-time, event-based streaming for personalized touchpoints as well as enterprise visibility
- Hapi Finders – Having access to guest data on demand across the entire tech stack will improve guest service
- Hapi Guest CRM – Unified guest profiles across all systems for personalization and marketing effectiveness
- Hapi Data Services – Support for data normalization and aggregate to make it business-ready
- Hapi Services Partner with us to solve unique and custom connectivity challenges.
These products, built on a native cloud architecture, are designed to work with any technology stack. This helps hotels and tech companies reduce integration costs and enable faster deployments. It also unlocks enterprise-wide insights and powers new guest experience.
Expanding Integration ecosystem
Hapi’s total number of supported connections has now surpassed 100. Revinate, Canary and Shiji Infrasys POS are new partners, as well as Flexpay, Sabre SynXis Loyalty and Property Hub and HotelKey PMS.
The integrations give hotel brands greater flexibility when building their tech stacks. They also help hospitality technology providers reduce costs and complexity, accelerate time to market and streamline connectivity with key platforms in the industry.
Industry Recognition
Hapi has been recognized for its innovation and leadership in recent times, including:
Look Ahead
Hapi’s continued growth has been reflected in a new digital brand presence and a refreshed logo. stayhapi.com. The brand relaunch is a new focus that enables both hotel companies, as well as technology providers, to move faster, innovate at scale, and integrate smarter.
The next chapter of Hapi will be about impact, scale and focus. Our reimagined products and our new brand presence reaffirm our commitment to deliver innovation with precision. By enabling hotel brands to move more quickly and allowing tech providers the ability to simplify deployment we are shaping a future that is connected and intelligent. Jeff Bzdawka is the Hapi President
Hapi continues to remove the barriers that prevent innovation, as demand for smooth and data-driven experiences increases. Hapi’s modern approach, industry expertise and growing ecosystem of partners are enabling a connected, efficient and guest-centric future in the hospitality ecosystem.
About HAPI
Hapi is the connectivity partner for hospitality. Its mission is to simplify the complex technology landscape of hospitality by connecting hoteliers with solution providers. Hapi eliminates data barriers that have existed for years, allowing hotels, technology providers, and hotel companies to access data and use it in real time. It allows for the creation of personalized, unique guest experiences which drive business success. Hapi serves over 14,000 hotels globally, including major brands like IHG Hotels & Resorts, Wyndham Hotels & Resorts, Sonesta Hotels, Rosewood Hotels, and Starwood Hotels and Resorts. Visit us on www.hapicloud.io Learn more about Hapi and how it transforms hotel data to real experiences.
