Holiday Inn Cleveland Mayfield
The Cleveland suburbs are located just outside the city. Holiday Inn Cleveland-Mayfield Modern amenities, full-service restaurants, and event spaces are available to corporate and leisure travelers. As part of the IHG family, the hotel prides itself on combining comfort with efficiency – something that extends to its back-office operations, including revenue management.
Austin J. Dunn III is the General Manager of the Hotel. He turned to Lighthouse’s Revenue Strategy Service (RSS) to replace a less intuitive brand RMS. What is the goal? The goal?
Lighthouse RSS: What you need to know before you use it
We previously used RMS software, but it was not as intuitive.
, Austin explains. The hotel wanted a solution which was not only easier to use, but also tailored to the specific market conditions.
Why Lighthouse RSS?
Lighthouse RSS was easy to use from the beginning. Lighthouse’s platform is very user-friendly, and the forecasting model is extremely accurate.
Austin says.
Lighthouse offers a personalized service with attention to details, empowering GMs to make strategic decisions and act with confidence.
Lighthouse RSS: Benefits
- User-Friendly Platform: Lighthouse’s intuitive platform makes it easy for users to save time, and access the data they need to make better decisions.
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Accurate Forecasting Tool: Reliable models help Austin plan labor and expenses with precision –
It reduces my preparation time for forecasting by half.
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Tailored Support
Jules is amazing
Austin saysIt’s nice to know that someone is always there who can understand our goals and offer support.
Lighthouse RSS
The results were immediate: better forecasting, a tighter pricing strategy and a data-driven, more confident approach to revenue management. We’d scramble if Lighthouse RSS disappeared tomorrow
Austin acknowledges. We operate on the basis of this principle.
Lighthouse BI: Using it for day-to-day decisions
Austin Integrates Lighthouse Business Intelligence Incorporate the tool into his everyday workflow, particularly when he is forecasting labor costs and adjusting for seasonal changes. He can plan without hesitation with the help of segmentation and pick-up tracking views.
Advice to Other Hoteliers
If you don’t have your own in-house RMS – or your brand’s system isn’t doing the job – Lighthouse RSS is the way to go,
Austin recommends. It is intuitive and cost-effective. You get everything you need to run a smarter hotel.
In three words: Predictive. Intuitive. Helpful.
You can also find out more about Lighthouse RSS, Holiday Inn Cleveland-Mayfield has gained not just a tool, but a team – one that supports smarter decision-making and stronger performance every day.
Lighthouse
Lighthouse is the leading commercial platform for the travel & hospitality industry.
We turn complexity into confidence through actionable market intelligence, pricing tools, and business intelligence.
We continuously innovate to deliver to the best platform that allows hospitality professionals to measure performance, price more efficiently, and to understand the market more effectively.
Lighthouse, trusted by more than 70,000 hotels across 185 countries is the only platform that offers real-time data on short-term rentals and hotels. We are committed to providing the best customer service and strive to provide a great experience. We consider our clients as true partners—their success is our success.
Lighthouse is a great source of information. https://www.mylighthouse.com.
